Last updated: 6/23/2026
These Terms govern your use of the Voice Health Twin service ("Service"). You are contracting with Voice Health Twin ("we", "us", "our").
By creating an account or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation.
Voice Health Twin provides voice analysis and wellness monitoring tools. The Service is for general wellness use only and is not a medical device or diagnostic tool.
You agree not to misuse the Service. In particular, you must not:
You are responsible for the accuracy of your account information and for keeping your credentials confidential. You are responsible for activity under your account.
We retain all rights, title, and interest in the Service, including its software, documentation, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms and your selected plan.
You retain ownership of voice recordings and other content you submit. You grant us a limited licence to host and process that content solely to provide the Service.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by the Paddle Checkout Buyer Terms and our Refund Policy. Subscriptions renew automatically until cancelled.
We work hard to keep the Service running smoothly, but we do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated/serious policy violations. You may stop using the Service at any time. On termination, your right to use the Service ends; we may delete your data after a reasonable export window.
To the fullest extent permitted by law, our aggregate liability arising out of or related to the Service is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or special damages (including loss of profits, data, or goodwill). Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence where such limitation is not permitted by law.
You will indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these Terms.
We may update these Terms from time to time. Material changes will be communicated through the Service or by email.
These Terms are governed by the laws of the seller's jurisdiction. Disputes will be resolved in the competent courts of that jurisdiction.
See also our Privacy Notice and Refund Policy.